Privacy Policy – SMXM
Effective Date: June 11, 2023
At SMXM, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or tools.
1. Information We Collect
We may collect the following information:
- Personal Info: Name, email, phone number, billing details, Telegram/Instagram handles
- Usage Data: Pages visited, time spent, clicks, device/browser info
- Payment Details: UPI IDs, transaction IDs (Note: We do not store sensitive card or banking data—payments are processed via third-party gateways)
2. How We Use Your Information
We use your data to:
- Deliver and manage your orders or services
- Provide customer support
- Improve service quality and experience
- Send updates, promotions, or alerts (only if you’ve opted in)
- Prevent fraud or abuse of our platform
3. Sharing & Disclosure
We never sell or rent your data. We may share your information only:
- With trusted third-party partners (e.g., payment processors)
- To comply with legal obligations or enforce our Terms
- To protect the rights, safety, or property of SMXM, our users, or others
4. Your Data, Your Control
You can:
- Request a copy of your data
- Ask us to correct, delete, or update your info
- Opt out of promotional emails or messages anytime
To make a request, contact us at: support@smxm.store
5. Data Security
We use encryption, secure servers, and platform best practices to protect your information. While no system is 100% hack-proof, we take all reasonable steps to keep your data safe.
6. Cookies & Tracking
Our website may use cookies and analytics tools to understand user behavior and enhance your experience. You can disable cookies in your browser settings if you prefer.
7. Children’s Privacy
Our services are not meant for individuals under the age of 13. We do not knowingly collect data from children.
8. Policy Updates
We may update this Privacy Policy occasionally. If we make major changes, we’ll notify you via email or on the platform.
Last updated: August 2, 2025
9. Contact Us
For questions or concerns, reach out to:
SMXM Support Team
Email: support@smxm.store
Telegram: @aruun04